SmartTrace™ Monitoring & Management Software
Chemelex Adds Electric Heat Trace Group Ltd.’s SmartTrace Monitoring Platform to its Heat Tracing Portfolio.
SmartTrace: Your Full Time Heat Trace Expert
SmartTrace is Chemelex's heat trace monitoring and management solution that prevents operational issues, saving time and money while eliminating pipe bursts and freezing equipment.
Built on secure, industrial heat trace cloud-based technology, it offers clear visibility and easy integration with existing systems.
Stop Wasting Money & Resources
Most facilities waste countless human hours assessing irrelevant parts of their heat trace system. With SmartTrace, you can improve your decision making, save money, and increase efficiency without risking your security or your system.
Stop relying on basic indications, such as SCADA Systems or Alarm Lights, to know the health of your heat trace system.
SmartTrace Enterprise: Remote Monitoring and Managed Support
For facilities requiring deeper oversight and proactive management, SmartTrace Enterprise provides enhanced service levels and dedicated operational support.
Enterprise extends beyond system visibility. It enables Chemelex to help monitor and manage heat trace remotely through the SmartTrace Control Room.
The SmartTrace Control Room provides centralized oversight across one or multiple facilities. This dedicated team supports:
- Continuous monitoring of system health and alarm conditions
- Alarm validation and prioritization to reduce noise
- Work order generation and collaboration with site scheduling and maintenance teams
- Remote troubleshooting in coordination with I&E and reliability teams
- Centralized reporting for operations, maintenance, and leadership
By combining real-time system data with experienced heat trace specialists, the Control Room helps reduce downtime, improve reliability, and improve maintenance execution across your facility. Our enterprise service highlights include:
- Tiered support options, including 24/7 coverage
- Integrated work order workflows within SmartTrace
- Proactive system performance insights and recommendations
- Multi-site visibility and standardized reporting
- Structured collaboration between Chemelex specialists and site teams
Life Cycle Services Adaptive Services Program (ASP) is Built into SmartTrace
SmartTrace is more than monitoring software. Every deployment includes access to the Life Cycle Services ASP, embedded directly within the platform.
Customer Testimonial
Suncor Energy
The knowledge, expertise, engineering design knowledge while meeting deliverable dates, and higher level of due diligence in addressing design, installation and operational issues in sub-arctic conditions exceeded my expectations in meeting the highest level of quality we demand.
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